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Artist and Fashion Consultant helps staff development at Freedom Hair
Continuing in November, after a very successful event last month Violetta Palak – an artist and fashion consultant – will be conducting a staff development evening for the staff at Freedom Hair (Dock Street, Dundee) on how to properly evaluate a client’s needs – from head to toe.
Irving Miskell-Reid of Freedom Hair explains:”As soon as someone steps into our salon, the experience begins – and we’re keen to ensure that our customers have the best experience and leave us feeling delighted, confident and that they’ve been listened to and understood. We have to gather as much information about our clients before we cut any hair. This is done in a variety of ways through discussion – by understanding their personality, expectations, attitudes – and just by looking at a client – from head to toe. We are all really looking forward to Violetta teaching us how an artist looks at things creatively, in particular face shapes and how to ‘see’ properly, rather than just looking at someone to determine what style will suit them best. The success of the haircut depends on really seeing, not just looking.”
Violetta Palak said:
“I’m really delighted to have been asked to work with Freedom Hair. They really value their customers and invest a lot of time and energy into making sure their clients have a wonderful experience in the salon – as well as a great haircut! This requires continuous training for the team. I’ll be running workshops on how to turn customers’ experience into a unique indulgence resulting in a perfect haircut. The workshop will cover everything from making a great first impression, maintaining a respectful and positive attitude to a thorough consultation leading to a customer’s right decision regarding the most suitable hairstyle and cut. Nonetheless, the major focus of the workshops will be on face shapes which is incredibly crucial in choosing an appropriate hair style.”
These workshops are part of ongoing staff development for the Freedom Team. No scissorswill be used! Other staff development opportunities given to the staff at Freedom this year have included a trip to the DCA to see the Vidal Sassoon Movie and a visit to Maggie’s Centre, Dundee.
Violetta Palak is a Polish artist as well as fashion stylist and consultant. She has worked with many well-known photographers and styled for numerous photo shoots in magazines and online portals including “Elle”, “Marie Claire”, “City of Women”, “ Interia“ and “Photo Month”. Her art has been exhibited in Poland, England and Portugal. Currently she is working on series of paintings in acrylic called “Musicology” being displayed at Freedom Hairdressing on 1 December.
Click on the photo below to play the video
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